Office cleaning covers two kinds of work: keeping desks, shared areas and restrooms clean throughout the working day, and scheduled deep cleaning such as floor polishing, carpet cleaning and chair cleaning. A business in Vietnam can hire its own cleaners or outsource to a professional office cleaning company that provides trained staff, on-site supervision and cover when someone is absent. On long-term contracts, the real risk is rarely the first week. It shows up months later, when staff turnover is high and new cleaners start work without being briefed on how your office runs.
BPG Group is ISO 9001:2015 certified and received The Best of Vietnam 2024 award. Our cleaning staff clock in and out through an electronic attendance system, so clients can see exactly who worked each shift and whether the agreed cleaning frequency was met.
What our office cleaning services include
BPG Group’s office cleaning services fall into three groups: daily janitorial work, scheduled deep cleaning, and specialist items such as carpets and office chairs. Every office has different needs in terms of frequency and depth of cleaning, so you can choose one group or combine several based on the condition of your premises, without signing an all-in-one package.
The diagram below summarises the three groups and the typical tasks in each.
Daily office janitorial services
Daily janitorial work keeps the office clean throughout working hours. Staff follow a fixed checklist split into three zones, so the standard of cleaning does not depend on one person’s habits, and anyone covering a shift knows exactly what needs doing. If you need on-site staff every day, see our daily janitorial services.
- Workstations: wiping desks, chairs, partitions and door handles, emptying bins and vacuuming floors between desk rows, mostly at the start and end of the shift so employees are not disturbed.
- Shared areas: reception, meeting rooms, the pantry, corridors and stairwells are cleaned more often than workstations, because these are the first places clients and partners see when they visit.
- Restrooms: cleaning fixtures, deodorising, and restocking toilet paper and hand soap every shift. In busy offices, restrooms usually need a second check between the morning and afternoon shifts.
Scheduled deep cleaning
Deep cleaning covers jobs that need specialist equipment and more time than a daily janitorial shift allows. These jobs are usually done outside office hours or at weekends so that work is not interrupted.
- Stone and tile floor polishing: our team treats stains and scratches that daily mopping cannot remove.
- Interior glass and glass partitions: removing fingerprints, adhesive marks and dust from meeting room walls, glass doors and interior windows.
- Ceilings, light fittings and air conditioning vents: clearing built-up dust, which improves the look of the office and reduces dust circulating in the air.
Specialist items: carpet and office chair cleaning
Carpet and chair cleaning are not part of the daily janitorial checklist. They are done in separate rounds, surveyed and quoted on their own based on carpet area, number of chairs and upholstery material. Wall-to-wall carpet, meeting room rugs and corridor runners trap fine dust and moisture in their backing, so daily vacuuming is no substitute for periodic deep cleaning.
Swivel chairs, fabric chairs and leather chairs are in direct contact with employees every day, so they collect sweat, fabric dust and drink stains. The right treatment depends on the upholstery, which is why our technicians check a sample chair on site before quoting. When each round of work is finished, BPG photographs the results for every item and sends a report to the client, and both sides inspect the work and sign a handover record.
Beyond these three groups, offices on the ground floor or near a pantry or canteen can add our disinfection and pest control services. Once you know which services your office needs, the next question is usually how staff should be scheduled to suit your floor area and opening hours.
Hourly, shift-based or periodic: comparing three ways to clean an office
The three common arrangements for office cleaning in Vietnam are hourly cleaning, on-site janitorial staff working in shifts, and periodic deep cleaning. They differ in how much of the day cleaners are present and in how the service is priced. The right choice depends on floor area, headcount and how many visitors come through the office each day.
| Arrangement | Best suited to | How it works | How it is priced |
| Hourly office cleaning | Small offices with few employees and few visitors | A cleaner comes in for a fixed time slot, usually before or after office hours, and is not on site all day | By hours worked and visits per week |
| On-site janitorial staff in shifts | Medium and large offices, and office buildings that need to stay clean all day | Dedicated staff on site for each shift who deal with spills and issues the same day, with a supervisor and electronic attendance tracking | By headcount and working arrangement, not by square metre |
| Periodic deep cleaning | Any office, usually combined with one of the two arrangements above | Scheduled monthly or quarterly for stone floors, interior glass, carpets and chairs | By item, area and material |
Medium and large offices typically combine on-site janitorial staff for daily work with a deep cleaning schedule for jobs that cannot be done every day. Hourly cleaning works well for small offices, but it helps to decide in advance who will handle problems between visits, such as a spill in the meeting room or a restroom that needs attention after lunch.
Once you have chosen an arrangement, the quality you get over the following months depends largely on how the contractor recruits, trains and supervises its staff. That is why it is worth looking closely at a contractor’s process before you sign.
Our 5-step process for office cleaning
BPG Group delivers office cleaning in five steps, from the initial site survey to ongoing supervision and regular reviews for the length of the contract. Each step is designed to keep quality consistent in later months, not just during the first weeks.
- Site survey: BPG visits your office to assess floor area, layout, floor, carpet and glass materials, and opening hours. The survey is free of charge.
- Recommendation and quotation: based on the survey, BPG proposes a staffing arrangement and cleaning frequency for each area, then sends a quotation that lists after-hours work and periodic items separately.
- Contract and staffing plan: both sides agree on scope, working hours and headcount. BPG then assigns staff by shift and by zone, and prepares backup staff so the service continues when someone is absent.
- Recruitment and training before the first shift: staff are selected for experience, conduct and health, then trained on procedures, chemicals, equipment, workplace safety and your office’s own rules.
- Supervision and regular reviews: a supervisor oversees staff directly on site, electronic attendance lets you track frequency and staffing for every shift, and work quality and client feedback are reviewed regularly.
In our experience managing projects, office cleaning standards tend to slip when a contractor has no backup staffing plan. Every unplanned absence leaves an area uncovered or pulls a cleaner away from another zone. Steps 3 and 5 are the two you should question most closely, whichever contractor you talk to.
A clear process only works if the key points are written into the contract. The four terms below prevent most disputes and unexpected costs during the contract.
4 terms to agree in your office cleaning contract
An office cleaning contract should spell out four things: the scope and frequency for each area, how absent staff will be replaced, rates for after-hours work, and how periodic work and consumables are charged. Many all-inclusive contracts leave these points open, which leads to a low initial quote followed by a steady stream of extra charges.
- Scope and frequency by area: list each area (workstations, meeting rooms, pantry, restrooms, reception) with its cleaning frequency, so both sides have the same reference point for monthly quality checks.
- Cover for absent staff: ask the contractor to explain how replacements are arranged, how quickly they arrive and whether they are briefed on your office’s procedures before starting.
- After-hours, night and public holiday rates: these should appear as separate lines in the quotation, because work outside office hours may carry a labour surcharge.
- Periodic work and consumables: carpet cleaning, chair cleaning, floor polishing and supplies such as toilet paper, hand soap and bin liners should be separated from the monthly janitorial fee so you can control each cost.
With these four terms settled, comparing quotes from different contractors becomes much fairer, because everyone is pricing the same scope of work. The next section explains how BPG prepares a quotation for each office.
How office cleaning is priced
Each office cleaning quotation is prepared after a site survey, because the cost depends on the working arrangement, headcount, periodic items and location. BPG Group does not apply one standard rate to every client. Instead, the quotation is broken down so you can see what each part of the cost covers.
- Working arrangement and headcount: on-site janitorial staff are priced by headcount and working arrangement, not by the square metre of office space.
- Working hours: after-hours, night or public holiday work may carry a labour surcharge, which is stated clearly in the quotation.
- Periodic items: carpet cleaning, chair cleaning and floor polishing are quoted per item, based on area, quantity and material.
- Size of premises: small offices can be quoted as a fixed package rather than per square metre, which makes budgeting easier.
- Location: sites further away may incur transport costs for staff and equipment, and these are also listed in the quotation.
For a price for your office, please contact us for a quote.
Price is only part of choosing a contractor. If you need to justify your choice to management, a set of verifiable credentials matters just as much as the number on the quote.
Documents to request when choosing an office cleaning company
Ask any office cleaning company for its legal documents, quality certification, similar contracts with signed handover records, and real operating documents such as staffing plans and the forms it uses day to day. Because the person buying the service usually has to explain the decision to management, credentials need to be verifiable, not just a list of client names.
| Document to request | Why it matters |
| Business registration covering cleaning services | Confirms the contractor is licensed to provide the service and is legally accountable under the contract. |
| ISO 9001 certificate | Shows the contractor runs an independently audited quality management system, rather than relying on one manager’s experience. |
| Similar contracts with signed handover records | Proves the contractor has actually run offices of a similar size, and that previous clients have signed off on the results. |
| Staffing plan by shift and zone | Lets you check whether headcount is reasonable, avoiding paying for too many people or leaving areas uncleaned with too few. |
| Backup staffing plan | Shows how the service continues when staff are absent unexpectedly, which is what decides quality in the months after launch. |
| Forms currently in use | Zone checklists, attendance records and handover forms show whether the process is actually followed or only exists on paper. |
| Chemical list with MSDS | Helps you assess the safety of the chemicals used in your office, especially in the pantry and busy work areas. |
This checklist applies to a single office as well as a multi-storey office building. For a broader set of criteria, see our guide on how to choose a reliable cleaning company. Below are the credentials BPG Group can provide when you evaluate us as a contractor.
Why businesses choose BPG Group for office cleaning
Businesses choose BPG Group for three verifiable reasons: a management system certified to ISO 9001:2015, staff supervision backed by electronic attendance for every shift, and a single point of contact for multiple services. BPG Group grew out of its member brand Home Services, founded in 2018 to provide industrial cleaning and professional janitorial services, and received The Best of Vietnam 2024 award.
- ISO 9001:2015 processes: every stage from site survey to delivery and regular review has defined procedures and forms, so the quality of your office cleaning does not depend on any one individual.
- Electronic attendance by shift: you can see which cleaner worked which shift and whether the agreed frequency was met, instead of relying on manual reports.
- One contact for multiple services: under our “One destination, multiple services” model, you can manage cleaning, pest control, landscaping and technical maintenance through a single point of contact.
BPG Group provides cleaning for the office area inside the Siemens factory in Binh Duong, now part of Ho Chi Minh City. An office inside a factory is harder to keep clean than a standard office building, because dust from the yard is carried in on foot and the cleaning schedule has to fit around production shifts and partner meetings. Beyond Siemens, BPG Group has served corporate clients including Toyota, Omron, ABBank, Vinschool and Victoria International Schools.
A contractor’s capability only matters if it can operate where your office is located. That makes the service area the last thing to check before requesting a survey.
Where we provide office cleaning in Vietnam
BPG Group focuses its resources on office cleaning in Ho Chi Minh City, Binh Duong and Dong Nai, and is expanding its network into Central and Northern Vietnam. If you are looking for office cleaning in Ho Chi Minh City, you can send a survey request directly to BPG Group, headquartered at 78/1 Ly Thuong Kiet, Di An Ward, Ho Chi Minh City.
For multi-tenant office buildings, BPG Group assigns staff by shift and by common area, covering lobbies, lifts, corridors and restrooms on each floor. Find out more on our office buildings page. If your office is outside these areas, please contact us directly so we can assess options for your project.
Frequently asked questions about office cleaning services
What is the difference between hourly office cleaning and on-site janitorial staff?
With hourly cleaning, a cleaner comes in for a fixed time slot, which suits small offices with few visitors. On-site janitorial staff are present throughout working hours and deal with issues the same day, which suits medium and large offices. On-site staff are priced by headcount and working arrangement, not by square metre.
If a cleaner is absent without notice, will our office be left uncovered?
BPG Group has a backup staffing plan to keep the service running when staff are absent. Staff are assigned by shift and by zone under a supervisor who oversees them directly, so an area with an absent cleaner is still monitored during the shift. You can see who actually worked each shift in the electronic attendance data.
How is after-hours or weekend office cleaning priced?
After-hours, night or public holiday work may carry a labour surcharge, and this is stated clearly in the quotation before the contract is signed. Deep cleaning, carpet cleaning and chair cleaning are usually done outside office hours so employees are not disturbed. For a price for your office, please contact us for a quote.
Can we hire you for carpet or chair cleaning only?
Yes. Carpet and chair cleaning are done in separate rounds and can be contracted separately from daily janitorial services. BPG surveys and quotes based on the actual carpet area or number of chairs, and when the work is finished we send a photo report of the results together with a handover record signed by both sides.
What should an office cleaning contract include?
The contract should set out the scope and frequency for each area, how absent staff will be replaced, rates for after-hours work, and periodic work and consumables listed separately. These terms give both sides the same basis for quality checks and keep costs within budget.
What do we need to prepare before BPG Group surveys our office?
Just send us the address, approximate floor area, number of floors, opening hours and the services you are interested in, then arrange a convenient time for BPG to visit. The survey is free of charge. Afterwards, BPG sends a quotation broken down by item so you can compare.
Request a free survey and quotation
If you are looking for office cleaning services in Vietnam, send us your office details, including the address, floor area, number of floors and opening hours, and BPG Group will carry out a free survey and prepare a quotation for the exact scope of work. Call our hotline on 0707 43 9899 or email info@bpggroup.vn to speak with our team.
